I found out last week that there is a bug which I introduced in the last release V1.98.4.0 which prevents Surfulater from creating new articles if it isn’t already running. You get an error message saying you need to open a knowledge base, even if there is one open.

I was hoping to get a new release out this week to fix this, however I’m in the midst of various changes which I don’t want to rush and create more problems, when there is a simple work-around. Just ensure Surfulater is running before you capture any content from your Web Browser and you won’t have any problems.